The Licensing Program series describes classes used to perform, supervise, or manage the work associated with the licensing and evaluation of community care facilities. Other responsibilities may include: training of other professional staff and consultation with divisional and departmental staff to analyze and recommend changes in policy, procedures, and regulations affecting community care licensing.
Factors affecting position allocation include supervisory and management responsibility, scope, frequency, and consequence of decisions made; degree of program and policy involvement; complexity and sensitivity of work; and independence of action.
This is the entry, training, and full journey level of the series. Under supervision, incumbents may perform the more routine technical work associated with the licensing and evaluation of community care facilities; respond to complaints, appeals, and inquiries; and conduct investigations. Incumbents may be required to independently conduct the more complex and sensitive evaluations and investigations; may be responsible for implementing and coordinating orientation and training for license applicants, members of organized associations, or other staff; may serve as members of task forces or study teams to analyze divisional organization policies and intra-divisional administrative problems; and may act in a lead capacity over a small group of Licensing Program Analysts.
This is the first supervisory level in the series. This is the second and full supervisor level in the series. Under general direction, incumbents plan, organize, and supervise the activities of a Community Care Licensing Program regional office.
Incumbents are responsible for the evaluation, licensing, and enforcement of licensing regulations for community care facilities; develop and recommend policies and procedures designed to facilitate the effective operation of the State Community Care Licensing Program.
As a Regional Manager, incumbents interface with interagency groups, provider organizations, elected officials, and the public. This is the full management level in the series. Incumbents act as an Assistant Program Administrator and are responsible for the licensing and monitoring activities of the Program. Incumbent plans, organizes, and directs the activities of the Community Care Licensing Program within their assigned geographic area; provides operational direction to the regional offices and program office staff; ensures uniform enforcement of regulations using statewide procedures and standards; reviews and recommends appropriate administrative actions against violators; and coordinates activities with county welfare departments, local planning councils, and local educational offices falling within their geographic jurisdiction.
Possession of a valid driver license of the appropriate class issued by the Department of Motor Vehicles. Applicants who do not possess a license will be admitted to the examination but must secure the license prior to appointment. Education: Equivalent to graduation from college with any major, but preferably with specialization in public or business administration, accounting, economics, political or social science, or law. Registration as a senior in a recognized institution will admit applicants to the examination, but they must produce evidence of graduation or its equivalent before they can be considered eligible for appointment.
Work experience in the California state service may be substituted for the required education on a year-for-year basis by applicants who have at least six semester hours of college level training in public or business administration, accounting, economics, political science, statistics, or law. Experience: One year of experience in the California state service performing the duties of a class at a level of responsibility equivalent to a Program Technician II, Office Services Supervisor I, or Office Technician.
Experience: Two years of increasingly responsible professional experience involving analytical, evaluative, or enforcement duties for a social service program for children, adults, or the elderly in need of care and supervision as provided in community care facilities. Advanced degrees must include 60 semester or 90 quarter units and appropriate field service experience to meet the educational requirement. Experience: Four years of increasingly responsible professional experience involving analytical, evaluative, or enforcement duties for a social service program for children, adults, or the elderly in need of care and supervision as provided in community care facilities.
Experience: One year of experience in the California state service performing the duties of a Licensing Program Manager I. Experience: Three years of increasingly responsible experience involving analytical, evaluative, or enforcement duties for a social service program for children, adults, or the elderly in need of care and supervision as provided in community care facilities one year of which must have been in a supervisory capacity.
Advanced degrees must include 60 semester or 90 quarter units and appropriate field service experience, to meet the educational requirement. Experience: Five years of increasingly responsible professional experience involving analytical, evaluative, or enforcement duties for a social service program for children, adults, or the elderly in need of care and supervision as provided in community care facilities one year of which must have been in a supervisory capacity.
Experience: Four years of increasingly responsible experience involving analytical, evaluative, or enforcement duties for a social service program for children, adults, or the elderly in need of care and supervision as provided in community care facilities two years must have been in a supervisory capacity. Experience: Broad and extensive more than five years of increasingly responsible professional experience involving analytical, evaluative, or enforcement duties for a social service program for children, adults, or the elderly in need of care and supervision as provided in community care facilities three years of which must have been in a supervisory capacity.
Knowledge of: Evaluation techniques; data collection methods; and analytical procedures and methods. Ability to: Interpret, apply, and enforce laws, regulations, policies, and procedures relating to the licensing of community care facilities; gather and analyze data; reason logically, identify resolutions, draw valid conclusions, make appropriate recommendations, and verbally defend a position; comprehend written material; communicate effectively; follow instructions; gain and maintain the confidence and cooperation of those contacted during the course of work; document accurate and legally enforceable plans and reports; take effective and immediate action; accept increasing responsibility; and use community resources.
Knowledge of: Principles and techniques of management, effective supervision, and staff development; principles, practices, and techniques used in the administration of the Community Care Licensing Program; organization and operation of Community Care Facilities; laws, regulations, and policies pertaining to the Community Care Licensing Program and out-of-home care programs; objectives, methods, and organization of local social services; and a manager's responsibility for promoting equal opportunity in hiring, employee development, and promotion, and for maintaining a work environment that is free of discrimination or harassment.
Ability to: Plan, organize, and direct a Community Care Licensing organizational unit responsible for regulatory administration; reason logically and creatively and utilize analytical techniques to resolve complex program and managerial problems; develop and evaluate alternatives; analyze data and present ideas and information effectively; gain and maintain the confidence and cooperation of those contacted during the course of work; review and edit reports; establish and maintain priorities; develop and effectively utilize all available resources; work effectively under pressure dealing with sensitive issues; and effectively contribute to promoting equal opportunity in employment and maintain a work environment that is free of discrimination and harassment.
Demonstrated ability to act independently with open-mindedness, flexibility, and tact; willingness to travel to various facilities; and the ability to act effectively under pressure. Family child care providers may choose to become voluntarily registered through Child Care Resource and Referral Centers under contract with the Department of Human Services. Children's residential treatment centers provide hour care for 13 or more children placed or financed by DCF.
Residential treatment centers under contract with the Department, both in New Jersey and in other states, must be approved by the Office of Licensing. Children's group homes provide hour care for 12 or fewer children placed or financed by DCF.
Group homes include children's group homes, teaching family homes, supervised transitional living homes, treatment homes, alternative care homes and psychiatric community homes for children.
Children's shelter facilities, juvenile-family-crisis shelters and shelter homes provide temporary hour care for non-adjudicated children including children who are dependent, neglected, abandoned or runaways. Shelter facilities and shelter homes under contract with DCF must be approved by the Office of Licensing.
Children's partial care services are community programs which provide structured clinical day treatment for seriously emotionally disturbed youth who are at risk of psychiatric hospitalization or in need of transitional services following hospitalization. Youth Case Management Services are community-based services intended to assist youth and their families in identifying, accessing and receiving appropriate mental health services.
Youth case management services are provided by DCF contracted providers and may only be accessed through the Children's System of Care.
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