I can't scan film or slides. How should I clean the product? How do I improve the appearance of my scanned images? Pressing a product button does not start the correct program. When I try to install the Epson Scan driver, I see a message Could not copy file, please check setup disk and run setup disk again.
The scanned colors differ from the original colors. Image Quality or Appearance. Select the questions to view the answers How do I improve the appearance of my scanned images? The edges of my original do not scan. My scanned image is distorted. I see only a few dots in my scanned image. A line or line of dots always appears in my scanned images. My scanned image is too dark. The colors are patchy or distorted at the edges of my image.
Straight lines in my image come out crooked. The product is not recognizing characters well when using Epson Scan. The text or image on the back of my original appears in my scanned image. Ripple patterns appear in my scanned image when using Epson Scan.
How do I restore the color in my photos as I scan them? How can I remove dust marks from my originals as I scan them? The images are rotated incorrectly. The negative film preview images look strange or discolored. The colors in my negative are wrong when I scan. When I scan film or slides, striped rings appear on the scanned images. Select the questions to view the answers How should I clean the product? Select the questions to view the answers My scanning software doesn't work properly in Windows or on my Mac.
I am unable to scan multiple images at one time. How can I scan something that doesn't fit under the document cover? How can I scan directly to an e-mail? Software or Setup. How do I decide which scanning resolution to select when scanning? I am having problems adjusting the scan area in the thumbnail preview. How can I convert my scanned documents to a PDF file?
I can no longer preview my scans. I can't scan multiple document pages into a single PDF. I see the message Image size is too large. I see the message Cannot find film when I scan film.
Who do I contact for support on the software that came with my product? Does Epson make drivers for Linux? Select the questions to view the answers Pressing a product button does not start the correct program. The Ready light does not turn on or flashes. My product does not turn on. My product does not turn off. Can I use the product as a copier? How can I speed up the scanning process? I am unable to scan using the thumbnail preview in Epson Scan.
What do my product's lights indicate? How should I transport my product? Why does it take a long time for my document or image to be scanned when the Vertical Banding Improvement feature is enabled? Which specification is correct? What does the Vertical Banding Improvement feature do?
Can I scan film with my product? I have several photos that I'd like to scan in batches. Does Epson offer an optional feeder that will allow me to scan photos in batches? Does Epson have a program where I can donate my working electronic equipment? Manuals and Warranty. There are no files available for the detected operating system.
Please select a different operating system above. This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options. This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty. This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document contains information such as tips for using the product or common questions and answers. For products in warranty , please contact Technical Support. If your product is out of warranty , find a service center. If you are unable to find an answer on our web site, you can email your question to Epson Support. Phone : Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Epson Perfection V Photo. Downloads not available on mobile devices.
Top FAQs. What should I do? My scanning software doesn't work properly in Windows or on my Mac. How do I uninstall and reinstall the product software? My computer doesn't recognize the product. I can't scan film or slides. How should I clean the product? How do I improve the appearance of my scanned images? Pressing a product button does not start the correct program.
When I try to install the Epson Scan driver, I see a message Could not copy file, please check setup disk and run setup disk again. The scanned colors differ from the original colors.
Image Quality or Appearance. Select the questions to view the answers How do I improve the appearance of my scanned images? The edges of my original do not scan. My scanned image is distorted. I see only a few dots in my scanned image. A line or line of dots always appears in my scanned images. My scanned image is too dark. The colors are patchy or distorted at the edges of my image.
Straight lines in my image come out crooked. The product is not recognizing characters well when using Epson Scan. The text or image on the back of my original appears in my scanned image. Ripple patterns appear in my scanned image when using Epson Scan.
How do I restore the color in my photos as I scan them? How can I remove dust marks from my originals as I scan them? The images are rotated incorrectly. The negative film preview images look strange or discolored. The colors in my negative are wrong when I scan.
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