Posted 11 October - PM. When finished, a notepad window will open with the results of the scan. Please post this log in your next reply. Note: The log can also be found on your Desktop entitled SystemLook. It will close all programs itself when run, make sure to let it run uninterrupted. Click the Start button to begin the process. The program should not take long to finish its job Once its finished it should reboot your machine , if not, do this yourself to ensure a complete clean Please download Malwarebytes' Anti-Malware from Here Double Click mbam-setup.
If an update is found, it will download and install the latest version. Once the program has loaded, select " Perform Quick Scan ", then click Scan. The scan may take some time to finish,so please be patient. When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked , and click Remove Selected. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly. Go to Kaspersky website and perform an online antivirus scan.
Read through the requirements and privacy statement and click on Accept button. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky.
Click Run. When the downloads have finished, click on Settings. Make sure these boxes are checked ticked. If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs Archives Mail databases Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report. You will see a list of infected items there. Click on Save Report As Save this report to a convenient place. Change the Files of type to Text file. Double-click on HJTInstall. Accept the license agreement by clicking the " I Accept " button. Click on the " Do a system scan and save a log file " button. It will scan and then ask you to save the log. Click " Save log " to save the log file and then the log will open in Notepad.
Come back here to this thread and paste the log in your next reply. Most of what it finds will be harmless or even required. Posted 15 June - AM. Sorry for the delay! Hijack This log below. Logfile of Trend Micro HijackThis v2. Note the space between the X and the U , it needs to be there. Download OTC to your desktop and run it Click Yes to beginning the Cleanup process and remove these components, including this application.
You will be asked to reboot the machine to finish the Cleanup process. Choose Yes. Then click Remove Older Versions. Accept any prompts. Open JavaRa. Below I have included a number of recommendations for how to protect your computer against malware infections. SpywareGuard offers realtime protection from spyware installation attempts.
Make sure you are only running one real-time anti-spyware protection program eg : TeaTimer, Windows Defender or there will be a conflict. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders. Basically, this prevents your computer from connecting to those sites by redirecting them to Please consider using an alternate browser.
Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up blocker as an added benefit! If you are interested, Firefox may be downloaded from Here If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
NoScript - for blocking ads and other potential website attacks McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories.
This article is full of good information on alternatives for home backup solutions. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws. Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer.
The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.
Please read my guide on how to prevent malware and about safe computing here Thank you for your patience, and performing all of the procedures requested. Thanks for all of your help- I really appreciate it! This site is completely free -- paid for by advertisers and donations. If you're not already familiar with forums, watch our Welcome Guide to get started. Join over , other people just like you! Forums New posts Search forums. What's new New posts Unanswered threads Latest activity.
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